Community & Support ¶
Kube-DC has multiple channels for support, community engagement, and professional services. Choose the option that best fits your needs.
Community Support ¶
GitHub Discussions ¶
- Ask questions and engage with the community
- Share your experiences and solutions
- Report bugs and request features
- Access to public roadmap and project updates
- Visit GitHub Discussions
Slack Community ¶
Join our active Slack community to:
- Get real-time help from community members
- Connect with other Kube-DC users
- Share your use cases and solutions
- Stay updated on latest developments
- Join Kube-DC Slack
Documentation ¶
- Comprehensive guides and tutorials
- API reference documentation
- Best practices and examples
- Browse Documentation
Professional Services ¶
Commercial Support ¶
We offer various tiers of commercial support:
Basic Support ¶
- Business hours support (9/5)
- Email support
- 24-hour response time
- Bug fixes and security updates
- Access to knowledge base
Enterprise Support ¶
- 24/7 support coverage
- Priority response (2-hour SLA for critical issues)
- Direct access to engineering team
- Custom feature development
- Dedicated support engineer
- Regular health checks and reviews
Professional Services ¶
Implementation Services ¶
- Architecture design and review
- Production deployment assistance
- Migration planning and execution
- Performance optimization
- Security hardening
Training ¶
- Admin and operator training
- Developer workshops
- Custom training programs
- Certification programs
Consulting ¶
- Technical architecture consulting
- Scalability planning
- High availability design
- Security assessment
- Performance optimization
- Custom integration development
Getting Support ¶
For Community Support ¶
- Check the documentation
- Search existing GitHub Issues
- Join our Slack community
- Post on GitHub Discussions
For Commercial Support ¶
Contact our sales team:
- Email: support@kube-dc.com
- Website: https://kube-dc.com/
- Phone: +380632441621
Contributing ¶
We welcome contributions from the community! Check our Contributing Guide to learn how you can:
- Submit bug reports and feature requests
- Contribute code
- Improve documentation
- Share use cases and examples